Returns & Exchanges
At Ocean Bottle & Ocean Brew, we want you to love your sustainable home and drinkware products. If you are not completely satisfied, we offer free returns and exchanges within 30 days of delivery for all unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Pack and Ship
Securely pack your items in their original box and drop the package off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse inspects your returned items, we will process your refund to the original payment method or ship your exchange within 3-5 business days.
